Last updated: 12 October 2026

This notice explains how we process the personal data of people who visit uago.it and buy on the site, under Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003 (Privacy Code).

1. Data controller

Daniele Lo Monaco, Palermo (Italy). Email: info@uago.it. Phone: +39 351 863 2716.

2. What data we process

• Browsing data: IP address, browser and device type, pages visited, date and time. The platform hosting the site collects them automatically.

• Order data: name, shipping and billing address, email, phone, products bought and the name to print on the bowl.

• Newsletter: your email address.

• Messages: the data you send us when you contact us.

• Payments: handled directly by Stripe and PayPal. We never see or store your card numbers.

• Cookies and similar tools: see section 9.

3. Why we process it and on what legal basis

• Handling your order, delivery, returns and support: performance of the contract (Art. 6(1)(b) GDPR).

• Meeting tax and accounting obligations: legal obligation (Art. 6(1)(c) GDPR).

• Sending the newsletter: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time from the link at the bottom of every email.

• Answering your messages: pre-contractual steps or our legitimate interest (Art. 6(1)(b) and (f) GDPR).

• Protecting the site and payments from fraud and abuse: legitimate interest (Art. 6(1)(f) GDPR).

• Measuring visits and ad results with analytics and marketing cookies: your consent (Art. 6(1)(a) GDPR and Art. 122 Privacy Code).

To order you must give us the data needed for delivery and payment; without it we cannot fulfil the order. All other data is optional.

4. Who we share data with

Your data is processed by us and by the providers that run the shop, acting as processors or as independent controllers:

• Hostinger International Ltd: website hosting, e-commerce platform and newsletter sending.

• Stripe and PayPal: payments, as independent controllers.

• Couriers and postal services: order delivery.

• Google Ireland Ltd (Google Analytics) and Meta Platforms Ireland Ltd (Meta Pixel): only if you accept the related cookies.

• Accountant and advisers: tax and legal obligations.

We never sell your data.

5. Transfers outside the European Union

Some providers, such as Google, Meta, Stripe and PayPal, may process data in the United States or other countries outside the EU. These transfers rely on an adequacy decision of the European Commission, such as the EU-US Data Privacy Framework for certified companies, or on the Commission's standard contractual clauses (Arts. 45 and 46 GDPR).

6. How long we keep data

• Orders and tax records: 10 years, as required by Italian law (Art. 2220 Civil Code).

• Newsletter email: until you unsubscribe.

• Messages and support requests: as long as needed to reply, and no longer than 24 months.

• Browsing data: as long as needed for site security, unless required to investigate offences.

• Cookies: the duration stated in section 9.

7. Your rights

You can ask us at any time to access, correct or delete your data, restrict its processing, receive it in a portable format and object to processing based on legitimate interest (Arts. 15-22 GDPR). You can withdraw consent at any time without affecting earlier processing. Write to info@uago.it: we reply within one month.

If you believe the processing breaks the law, you can complain to the Italian data protection authority, Garante per la protezione dei dati personali (www.garanteprivacy.it), or to the authority of the EU country where you live.

8. Automated decisions

We do not make decisions based solely on automated processing, including profiling, that have legal effects on you.

9. Cookie policy

Cookies are small files the site stores in your browser. We use three categories of cookies and similar tools.

Technical cookies, always on because the site needs them. They do not require consent.

• cc_cookie (uago.it): remembers your cookie choices. Duration: about 6 months.

• commerce-binding, available-express-cart-ids and local storage shopping-cart-items (uago.it): make the cart work. Duration: until the browser is closed or the data is deleted.

• __stripe_mid and __stripe_sid (Stripe): prevent payment fraud. Duration: 1 year and 30 minutes.

Analytics cookies, only with your consent and only if enabled on the site.

• _ga and _ga_* (Google Analytics, Google Ireland Ltd): statistics on visits and page views. Duration: up to 2 years.

Marketing cookies, only with your consent and only if enabled on the site.

• _fbp (Meta Pixel, Meta Platforms Ireland Ltd): measures the results of our Facebook and Instagram ads and lets us show you UAGO ads. Duration: 3 months.

On your first visit a banner lets you accept all cookies, reject non-essential ones or choose by category. Until you choose we only use technical cookies. You can change your mind at any time from the "Cookie preferences" link at the bottom of every page, and you can block or delete cookies in your browser settings.

Provider notices: Google, Meta, Stripe, PayPal.

10. Changes

We may update this notice. The date of the last update is shown at the top.

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